Memory: what Roma knows about you
A profile Roma builds from your days and keeps in mind on every reply.
Memory is what Roma knows about you. Roma builds it from what happens: your tasks and notes, your conversations with the operator and, once you connect them, your mail and your calendar. It keeps that in mind every time you talk to it, so a reply already knows who you work with, what is going on for you right now and how you write.
What memory is made of
Underneath is a journal. Each night Roma writes one entry for the day before: what mattered, what was decided, and the open items, the things still waiting on someone. The days roll up into weeks and the weeks into months. From the journal Roma writes a profile: your instructions and your own words as you said them, the stable facts about your life, what is current right now, and how you write. The profile is summarised in plain prose on the Memory page, where you read it, ask about it and correct it.
Memory belongs to you as a person, not to a device or a list, so the same memory is behind every reply on the Mac, in the browser and on the iPhone.
What a reply is given
Every reply carries your instructions and your own words, the stable lines of your profile with how you write, what is current, today's draft entry, yesterday's entry in full, the seven days before that as one account, the open items, and the next few days on your calendar when it is connected. Nothing is given twice. Anything older is looked up when a question needs it: ask what happened with a supplier in March and the operator reads the journal for that span.
Sam connects Gmail on a Monday. By Tuesday morning the operator drafts a reply to a client in Sam's own tone, knows the client is waiting on a quote, and reminds Sam of it when Sam asks what is open this week.
How it is built and kept
Roma reads what is new a few minutes after a conversation goes quiet and once an hour besides: your chats, what changed on your lists, your automations' runs and, with Gmail connected, the mail since the last read. The first time, after you connect Gmail or Google Calendar, Roma reads your recent mail and your tasks and notes and builds the profile, which takes about ten minutes. When that build has read your mail, one message lands in your conversation saying so and linking to Memory, so you can look and correct anything that is off. After that the daily rhythm keeps it current on its own, with nothing to schedule.
The Memory page
On the Mac and in the browser, Memory is a page under Settings. On the iPhone it is a row under More once you switch it on in Settings under Navigation, and a Memory link in the chat always opens it. The page has three parts:
The summary. Open it to read what Roma knows, ask a question about it, or say what is wrong. A correction rewrites the underlying lines and your own words in one go, and the summary follows.
Your instructions. Standing rules for how the operator should work, in your words, kept exactly as you wrote them.
Connected apps. The apps memory reads from, with Connect Gmail and Connect Google Calendar right there until they are connected, and More apps for the rest. Until you connect Gmail, this is where the page invites you to connect it.
Each connected app has a switch, Use to learn about me, in Settings under Connections. A connected app is read unless you switch it off there, which stops it feeding memory without disconnecting it. The connections themselves are covered in connect an app to Roma.
Telling Roma something to remember
Tell the operator something about yourself and ask it to remember, and it keeps your words as you said them. A standing rule for how it should work, such as "always answer in bullets", goes into your instructions and shapes every later reply. A rule is kept only in your own words: something that arrived in a mail, on a page or in another person's message never becomes one of your instructions. A fact you mention in passing is not saved unless you ask, and a one-off thing to do is a task, never a memory, as what the operator does with what you say explains.
You can also ask the operator to keep an eye on something: "keep an eye on the package" or "tell me when Noor replies". Roma checks every hour, says one line in the chat when it closes, and is silent otherwise. "Stop watching" ends it, and "that's settled" closes it in your own words. Nothing is watched unless you asked.
Privacy
Memory is yours and stays with your account. In a shared conversation the operator that answers your message is your own, with your memory behind it, and nobody else's operator can read it. What you ask in a shared conversation, and what the operator answers there, is read by everyone in it, so ask there as you would speak there. What Roma keeps and where is laid out in your data and privacy.
Questions people ask
Do I have to connect Gmail for memory to work?
No. Memory builds from your tasks, notes, chats and automations on its own. Gmail adds who you work with, what is waiting on whom and how you write, and the calendar adds what is coming up, which is why the Memory page invites you to connect them.
How do I correct something Roma got wrong?
Open the summary on the Memory page and say what is wrong, the way you would tell a colleague. The correction rewrites the underlying lines and the summary, and the next reply uses the corrected version. On the iPhone, a long press on a paragraph of the summary offers Correct this.
Can I stop Roma reading my mail for memory?
Yes. In Settings under Connections, switch off Use to learn about me on Gmail. The connection stays, so the operator can still work with your mail when you ask, and memory stops reading it.
Does Roma remember a rule I gave it last month?
Yes. A standing rule you gave the operator is kept in your instructions, in your words, and rides every reply until you change or remove it on the Memory page.